How do I return an item?We gladly offer a full 60 day return/exchange policy at IcebergArmyNavy.com. It's real simple.Returning For A Refund: Just return the item or items in the same condition as they were sent to you. Ship back the item or items you are returning to: It is recommended that you use a carrier like UPS to track your return. Customers are responsible for all shipping costs to return merchandise to us. A refund will be issued within 7 business days of receiving your return. Important All orders returned for a refund will be refunded less the initial shipping charges. If you received Free Shipping, you will be charged a flat fee of $10.00 for shipping & handling costs. Making an Exchange: Just return the item or items in the same condition as they were sent to you. Ship back the item or items you are exchanging to: It is recommended that you use a carrier like UPS to track your exchange. Let us know what size, color or style you need if it is an exchange. All Exchanges will be shipped to you for a flat fee of $10.00 (Continental USA only), Regardless of the size of the order. |